Privacy Policy

The privacy policy governs the manner in which “Al Alamiya Al Hurra” collects, uses, maintains, and discloses information gathered from users of Al Alamiya Al Hurra’s services and programs. This privacy policy applies to the website and all products and services offered by Al Alamiya Al Hurra.

Personal Identification Information

Al Alamiya Al Hurra collects personal identification information from users in a variety of ways, including but not limited to: when users visit our website, register on the site, fill out a form, complete a survey, and other activities, services, features, or resources we make available on our website. Users may be asked for their full name, email address, phone number, and address and business information.

Website Usage

• Our website uses cookies (a small piece of information sent by a web server to store information in your web browser for later retrieval) to collect information about your usage of our site and facilitate increased visits.
• The cookies on our website may collect information such as the internet domain and IP address from which you access our website, the date and time you visited, and the pages you visited on our site. You can control the use of cookies through your web browser settings, but this may limit your access or use of our site.
• The information we collect from cookies and the information you provide when requesting information through our website or completing surveys on our site is used to provide you with the information you requested, keep you informed about our current and new products and services (unless you indicate that you do not wish to receive marketing materials from us), improve the functionality of our site, facilitate your use of our site, create statistical data for our marketing purposes, develop non-personal profiles of parties interested in our products and services, and build databases for marketing materials like email campaigns and customer support.

Non-personal Identification Information

• Al Alamiya Al Hurra collects some non-personal identification information about users whenever they interact with our programs and services. This information may include technical information about how users connect to our services, such as the internet service provider used, and other similar information.

How We Use the Collected Information

Al Alamiya Al Hurra collects and uses users’ personal information for the following purposes:

• To improve customer service: Your information helps us respond to your customer service requests and support needs more effectively.
• To improve our programs and services: We continually strive to enhance the offerings provided by our programs and services based on the information and feedback we receive from you to better understand users’ interests and needs.
• To send periodic emails: The email address users provide for processing their request will only be used to send them information and updates related to their request. It may also be used to respond to inquiries, and other requests or questions.

If the user decides to join our mailing list, they will receive emails that may include Al Alamiya Al Hurra news, updates, and information regarding new services and offers. If at any time the user wants to stop receiving future emails, we provide detailed instructions on how to unsubscribe at the bottom of each email, or users can contact us through our phone numbers or website.

How We Protect Your Information

We follow proper procedures and security standards in collecting, storing, and processing data to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our services and programs. Sensitive and private data exchange between Al Alamiya Al Hurra and its users happens over a secured communication channel and is encrypted and protected with digital means.

Sharing Personal Information

Al Alamiya Al Hurra does not sell, trade, or rent users of our partners, suppliers, advertisers,sponsors, licensors, or other third parties. We do not control the content or links that appear on those websites and are not responsible for the practices employed by websites linked to or from our site. Additionally, these sites or services, including their content and links, may change constantly. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our site, is subject to that website’s own terms and policies.